Guarantee


Our guarantee

Colin Appleyard Ltd is proud to be an approved member of the West Yorkshire Trading Standards Motor Trade Partnership. The ethos behind the scheme is to ensure greater customer satisfaction in all aspects of the purchasing and/or servicing of motor vehicles; a philosophy already guaranteed by our customer charter.

The West Yorkshire Trading Standards Motor Trade Partnership encourages consumers to 'look for the logo'. As approved members we are regularly audited by Trading Standards to ensure we continue to meet the increasing requirements of the partnership.

Members need to demonstrate a commitment to fair, safe and honest trading before they are allowed to join the partnership. Standards have to be met which include fair advertising, ethical finance deals, genuine mileages, pre-sales inspections, fair complaints procedures and care for the environment. We maintain rigorous standards of customer care and carry out the fair trading practices mentioned above.

We care what our customers think, which is why we encourage honest reviews via our review site www.reviewcolinappleyard.com

Read our reviews - don't just take our word for it.

P Banks
Verified Reviewer

Really delighted with the car we purchased from Colin Appleyard LTD in Keighley. Excellent sales staff (Ashley) handled everything in a friendly and relaxed manner, no pressure whatsoever, and we were looked after from start to finish. Cannot recommend highly enough. Outstanding!

(Keighley Nissan) - Posted 4 days ago
Anonymous
Verified Reviewer

The salesman, Steve was very helpful and not at all pushy. The part exchange price he gave us was excellent compared to another price we had.

(Keighley Suzuki) - Posted 5 days ago

"Everything was dealt with in a professional manner. The sales agent listened to what my budget was and did not try to sell me something else. The relaxed atmosphere and ability to walk around with everything explained, made for a pleasant experience of buying a car."

Barbara | reviews.co.uk